19 Jan 2020
My family and I recently spent 3 adventure filled weeks in India where we met Imran of Holymont tours. We've used over a hundred cabs during our stay in India and have hired multiple car rental companies for longer more specialized trips, but Imran was by far the best driver we've had and just a good personal experience in general. While cab hailing services like Uber and Ola are very prevalent in many Indian cities, the quality of the driver can really be a mixed bag, and often, there is a language barrier. For longer outstation trips or day tours? I have horror stories to tell of bad drivers, scams, bad customer service and inexplicable hidden fees -- even with the big companies!! But with Imran, everything was PERFECT.
We met Imran as our Uber driver in Jaipur city. When you're a visible tourist in India, you become an easy target for over-eager (and sometimes very persistent) vendors who wants to sell you something at inflated tourist prices. Therefore, sometimes you can develop a bit of a wall against even very nice people. But with Imran, we immediately felt like we could trust him. He was just a friendly, happy and helpful guy. During our ride, we just had a great conversation about the city where he was happy to offer up local tips. He did not try to sell us anything at all. In fact, WE were the ones who asked him what it would cost if we booked him for a day tour. Turns out he has a whole tour company and multiple cars! So we happily worked out a rate for a day tour out of Jaipur city to a place called the Chand Baori Stepwells. The rate he gave us was very reasonable (at a competitive market rate -- I did the research). He didn't try to inflate his prices or try to cheat us into any other fees or hidden expenses. Sadly a lot of tourists get taken advantaged or get scammed by nefarious vendors because they don't do the research. But with Imran, everything was clearly communicated, honest and straightforward. He showed up for our pickup early, in a car that was new and clean! Of course at the end of the trip, we made sure to tip him.
Plus, his English is VERY good. Therefore it's just a joy talking to him and hearing his insights on this country, his culture and his travels. He has a happy demeanor that is infectious ... when he takes you to a place (for example the Tiger Fort), his own love and excitement for the place is palpable and rubs off on you too. He's a true Jaipur local who knows his city.
One last thing I wanted to mention ... and I think this says a lot about who Imran is. While he was waiting for us at one of our stops, he sat with some drivers and chatted with them. Later we all learned that one of those drivers was cheated out of a significant booking fee by a passenger who has disappeared on him without paying. Imran not only tried to help the driver troubleshoot the situation, but even after leaving him, he tried to call around to other friends to see if anybody can be of assistance to a guy he just met. He is truly a kind person who helps people out of a sense of justice and goodness.
If you book your tour with him, you're guaranteed to be in good hands.