28 Nov 2024
The driver and bus service is just compliments. They were punctual (which is rare in tourist tours in Porto de Galinhas where I left), clean bus, polite and careful driver in the direction. But I did not contract a transfer, but a tour and the guide did not bring practically any information, it was only a matter of taking us to the establishments agreed and where he receives commission for the group's purchases.
The lunch also had no prior guidance and there was no more consideration, since we were taken to an isolated restaurant and with a well-salted price. There was an episode of the guide Vagner who started complaining with everyone about the delay of some participants and being in the queue of a craft store that he himself insisted everyone to enter. I was quite frustrated with the guide service and the lack of historical information, expecting a more informative tour and with fewer stops at handicrafts and souvenirs.
Other guides who were conducting groups at the same points, facilitated and oriented their groups on queues, history, admission and took photos including...in our group we did not have these services available.
On the return, the guide Vagner stayed all the time on the cell phone in private calls and did not even talk low...without paying any attention to the tourists...and had a girl who even passed the point of his hotel and had to get off and back from Uber...even when she came off the bus, the guide Vagner commented that she should have warned that she had seen his hotel. Without notion and without any desire to provide tour service =( unfortunately we had a whole day that could have been quite rich in information and knowledge and was not.
An additional suggestion is to provide a location and optional stop for an afternoon snack in Olinda as there was nothing.