27 Aug 2022
Customer unfriendly. The trip was cancelled, but they didn't inform us in time. Also we suspect it wasn't cancelled because of the water conditions, but because they probably got to little paying customers on that timeslot. They told us at the counter the weather conditions are bad and new this around 3 hours before, but the touroperator next to them left a half hour before our original tour would start on the same waters, so it's strange. Also the operator did not react on any of my mails with this complaint. The operator Elding next to them communicate very well, because we originally booked with them. They said that it's best to cancel it with them cause we would probable not make it in time and we would loose our money. So definitely book with ELDING TOURS and not this operator!!!