Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Air Conditioned Deluxe Mercedes Benz Vehicles, always the right size for your family/group needs
Maximum passenger capacity in a large van is 8. This is the largest size vehicle that can access city centers. Groups larger than 8 passengers will require more than 1 vehicle.
1-2 Passengers - Luggage capacity: up to 2 suitcases and 2 small carryons
3-6 Passengers - Luggage capacity: up to 6 suitcases and 6 small carryons
7-8 Passengers - Luggage capacity: up to 8 suitcases and 8 small carryons
The following information is required to book a transfer:
- Pick Up Time
- Ship Name
- Hotel Name and Address
** Incomplete booking requests cannot be processed.
Private Mercedes Vehicle
Air-conditioned vehicle
Gratuities
Departure Point
Traveler pickup is offered
We have the necessary license and security clearance to access all ships inside the Cruise Port for convenient pick-up right on the pier next to your ship. Your Chauffeur will meet you there, holding a sign with your name on.
Traveler pickup
Civitavecchia Port of Rome
Specialized infant seats are available
Service animals allowed
Infants and small children can ride in a pram or stroller
Suitable for all physical fitness levels
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Abby-Timmy
21 Oct 2022
It was a joy to see our driver waiting at the foot of the gangplank as we walked off the ship. He was a very pleasant and helpful fellow and led us to his beautiful, clean, and quiet vehicle.
1CheshireGirl
10 Sep 2022
Rome Chauffeur we’re extremely flexible and helpful when I had questions or needed to amend a pick-up time.
The driver arrived on time and was really helpful and friendly, he even pointed out some historical sights during our transfer from ship to hotel.
The vehicles were immaculate, very comfortable and our driver even offered us a drink of water.
An extremely reliable company that I will be booking again next year for our transfer from the airport in Rome. Thank you!
沙 小
29 Aug 2022
Dear Rome Chauffeur staffs & our driver, Orlando,
Thank you for your amazing service. Our trip was successful because you provided a reliable and excellent transportation. Special thanks goes to Orlando, our driver x4 days. He was authentic, kind and so patient with us. He was always on time, professional, warm, and went above and beyond to help us. We didn’t have to lift our fingers as he loaded all of our luggages and strollers. He drove safe and got us to destination on time. Making a reservation was super easy, they were quick to respond and very thorough with instruction (where to meet, what time, what to look out for, etc). The company vehicle was spacious, accommodated all 8 passengers with luggages (nearly 8 luggages plus a double stroller).
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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