07 Jul 2022
On 6-23 at 2:59 AM my reservation # 860679858 from Fiumicino Airport to Civitavecchia Port with Rome tour was cancelled without explanation. This is less than 36 hours b4 I depart home. I called Viator and was rebooked on reservation #899765942. No explanation was made but the price changed from $700.80 to $910.08 on the new reservation. Why didn't Viator rebook me with another tour operator without me having to call you? Why no explanation of why I was cancelled.? Clearly Viator or your vendors are not reliable. I will try to book with your competitors in the future.