06 Jun 2022
I booked an 11am tour for the Roman Forum and Palatine Hill (no Colosseum) because I had a different Colosseum tour later in the day. The tour company put us in an 11:30am Forum, Palatine Hill and Colosseum tour. Because of the later than expected departure, we missed the Palatine Hill portion of the tour in order to meet our other group. they were unapologetic and acted as if it was our fault. They shouldn't offer tours that depart at 11 if they are going to actually depart at 11:30.