04 Sep 2017
We 100 recommend using Viator. Once booked and we received outstanding service from Viator and Rome Driving Tours, as well as from our driver. This was our 1st trip to Europe and I had many many questions that were answered promptly and courteously. Our flight arrived in Rome at 8am and we had to be to our ship by 3pm. With much correspondence back and forth, and invaluable advice, we were able to see our top sites in our limited time. Max was our driver and he was right there when we walked out of the airport. We jumped in his Mercedes and were off to see the wonderful sites of Rome. He spoke fluent English and guided us through the Sistine Chapel. With our limited time and Max's wealth of knowledge of the Vatican, we were able to navigate our way through it without getting too lost, otherwise we would probably be still there! What a wonderful experience!
I read several online reviews before booking our trip and you are always skeptical if they are true. This is the real deal, I have kept the contact information to share with our friends and family and would book through Viator over booking through the cruise line. I also shared our Viator experience with fellow cruisers who, like me, have been hesitant to book outside the cruise line. I am so glad we ventured outside our comfort zone.
Thanks Max for your hospitality, sharing your beautiful city with us and for giving us an exceptional experience!! Thanks to Viator for making the process so simple to book!