29 Sep 2024
Our tour guide was very nice and informative. However, the audio system we used was TERRIBLE! The earbuds provided a very tinny sound, and it was difficult to understand the guide. She had a very thick accent, and we would have benefitted from her slowing down. One of our fellow travellers did complain about the earbuds and the company sent another set to him, but they are just crappy, so he finally used his own and it was helpful. Guides need to remember that even though this was an English speaking tour, there are some where English is actually their second language. Slow down in your speaking. Stop and turn towards your audience so that they can see you speaking. There are lots of people around, so the ambient noise doesn't help. The tour itself was wonderful. It was the communication that lacked.