08 Nov 2022
The driver was 20 minutes late. The driver then drove a UK couple around the city for 45 minutes. We were finally dropped off in a dark parking lot and met by the guide.
The tour was supposed to start at the Basilica of Saint John the Lateran instead we both handicapped were supposed to walk the streets of Rome with some guide.
In the dark we feared we would be mugged.
The guide was kind enough to call a taxi who charged us double the normal rate.
If you are handicapped or physically challenged do not use Viator