14 Jun 2023
A wonderful experience enjoyed as a couple - we went on 2 consecutive days, on weekdays. The pools were not crowded, but I imagine that if you go on a weekend that might be different.
Several pools to choose from - a selection of acidic and alkaline pools, of varying temperatures. It was just wonderful ! We spend 2-3 hours there each time, and left feeling warm, super-relaxed, and in somewhat of a 'zen' state!
I'd recommend going late in the afternoon, and being there as the sun sets over the lake - views are wonderful and it's a lovely feeling to be in the hot pools as the outside temperature drops. Then go to any number of the great eateries that are in Rotorua.
Staff are very service oriented and friendly. Facilities are very clean, spacious and appropriate. There's a nice looking cafe (we didn't avail so can't comment on the food, but all looked good), and there's a great souvenir store selling everything you might need from swimsuit (great if you forgot to pack one), through lotions, local mud packs, bags, soaps, books, t-shirts, sunglasses, etc.
This is a great attraction and I'd definitely recommend it.