Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Surrender to the serenity of nature's embrace at our lakeside sanctuary, where five mineral hot pools overlook Lake Rotorua. Relax in the therapeutic waters, including four alkaline and one acidic pool ranging from 36°C to 41°C. Revitalize with a cold plunge pool, while reclining on geothermally-heated loungers in our indoor relaxation lounge. Enjoy premium amenities such as towels, secure lockers, and complimentary toiletries. Families are welcome, with adult supervision required for children under 8. Enhance your experience with optional swimsuit rentals. Immerse yourself in tranquility and rejuvenation at our lakeside oasis.
Cold plunge pool for hot-cold hydrotherapy to detoxify –alternate between hot and cold pools three times for best results
Children under 8 must be actively supervised by a caregiver in the water who is over 16 years old
Large indoor relaxation lounge
Four shallow Rachel Spring alkaline mineral hot pools
Premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided
36oC – 41oC
Geothermally-heated poolside recliners
One Priest Spring acidic mineral hot pool
Adult swimwear can be hired or purchased onsite
Infants and children under 2 years are free of charge
Babies are required to wear swimming nappies
Departure Point
Polynesian Spa, Rotorua, New Zealand
Polynesian Spa, Rotorua, New Zealand Admission is for the day of booking, and is not limited to a particular time of the day.
Relax and unwind at Rotorua’s Polynesian Spa – a world-leading, natural mineral bathing and luxury spa retreat. Geothermal waters nourish the skin and relieve tired muscles, aches and pains, while decadent therapies rejuvenate through ancient and modern techniques. Combined with the healthy café, Polynesian Spa restores the body inside and out.
The world-leading natural hot mineral bathing and spa treatment facility was built on the site of historic bath houses for which the city first became world famous in the 1800s.
The Spa continues to evolve and focus on health and wellness, introducing passive and active bathing experiences for increased immunity and greater energy levels.
At Polynesian Spa, elements of early buildings and baths have been carefully retained and the site is registered by the New Zealand Historic Places Trust.
This ticket provides access to the premium bathing area 'The Deluxe Lake Spa' which includes a range of mineral rock pools at various temperatures. Utilizing both alkaline and acidic mineral springs, the Deluxe Lake Spa is ultimate in geothermal bathing experiences.
The therapeutic waters at Polynesian Spa come from two different natural springs:
The Priest Spring is named after Father Mahoney, a Catholic Priest who was ‘cured’ of his crippling arthritis from bathing in the waters in 1878. The slightly acidic water from the Priest Spring relieves tired muscles, aches and pains.
The Rachel Spring is a source of alkaline water, which features the antiseptic action of sodium silicate nourishing the skin. It was historically said that those who bathe in the waters of the Rachel Spring are blessed with ageless beauty
The combination of these two types of mineral waters is only found at Polynesian Spa.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children must be accompanied by an adult
Please consult your medical practitioner for participants with heart complaints or other serious medical conditions
Please consult your medical practitioner for pregnant women
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Tourist01620291220
03 Jun 2023
It was a very lovely experience. The therapist are fantastic. My only draw back is the price as it is quite an expensive day spa. Feedback, it would be nice for the day spa patrons to have exclusive access to a spa pool area.
Meander19002174145
16 May 2023
I had a fabulous visit. It started with a hot soak in the amazing pools, and then an Aix massage, with a mango body scrub. So relaxing, but my masseuse dug in to my sore bits as well, which I wanted. You finish in a fluffy bath robe with a relaxing tea. A surprise was a juice voucher to use in the cafe on the way out, and it was freshly juiced - a bonus! I had a fantastic carrot, ginger and pineapple one. And I also could not resist a Kapiti Ice cream as well. Thanks to Shanil for my massage.
B5324DPlc
07 May 2023
We started off in a private pool, and then moved to the private group pools. We had an amazing experience from start to finish. The locker rooms were so well maintained, clean and pleasant.
This tour in
Rotorua
is organized by
Polynesian Spa
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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