17 Jul 2025
We were scheduled for the afternoon tour on Saturday, June 28th and the day before we flew to London they cancelled due to "low attendance". Since we had planned our other daily activities around this afternoon tour, it left a gaping hole in our schedule. How in the heck is there low attendance on a Saturday during the peak tourist season for a popular attraction? Sometimes these tour companies need to just suck it up and provide good customer service. We question whether our discounted fare via Tingly caused them to cancel us in favor of more expensive fares. It would be interesting to know this. Would definitely not recommend this company.