06 Apr 2025
Not as described! Prior to booking, I was promised an English-speaking guide, an air-conditioned vehicle, and unlimited water. However, the actual experience fell far short of these expectations.
After making my booking, I was first contacted by a guy with limited English. I asked him if he was my guide for the day because I couldn't understand him very well and he told me no. Then a woman called me and told me that she would be my guide for the day but requested an additional $15 for pick-up, despite the advertised free pick-up service from your Saigon location. Upon refusing the extra payment, she abruptly ended the conversation. Shortly after, the initial guy appeared at my pick-up location as my guide and arrived in a Grab car, which was unexpected and not up to the standard I had anticipated.
Throughout the tour, this guy's limited English made it difficult to understand his explanations about the landmarks. Additionally, the tour provided only one bottle of water, far from the promised "unlimited water" offer.
Based on my experience, I strongly advise against booking this tour to avoid similar disappointments! Keep looking for another tour!