12 Jan 2024
As Geralt says, "This world doesn't need a hero, it needs a professional."
I rented from Jesse when visiting San Diego because I wanted to try different models before purchasing one in the near future. My home town is not big enough to support a OneWheel rental business, so this was a great thing to do while in San Diego for other reasons.
Jesse is easy to reach, communicates clearly, and is timely with appointments. He began by leading my family of four through a clear and helpful "intro lesson" to help our comfort and safety, and was flexible with picking up rented equipment at the end of the day.
Jesse also talks about OneWheels helpfully. His rental units have stock components, but his personal units have third-party components, and he is clear when describing the choices he made to customize his own boards for comfort and ride feel, for customers who might be making similar choices.
As a businessman in my 50s I can only imagine some of his behind the scenes work issues. OneWheels are certainly Darwin Award Generators: they invite reckless and overconfident people to behave in foolish and dangerous ways. So I also appreciate Jesse's hidden professionalism. How many hours must he have spent with attorneys to write the waiver I signed, and draft his company liability policy? Not the work issues I would want to deal with, so I appreciate that he has the willingness to deal with such things.
My kids and I had a lot of fun that day, and I was able to do the testing I needed to do to decide on my future purchase. Mission successful!