21 Feb 2023
I really liked the desk clerk! And loved the sights too. But the trip advisor blurb said they would come to my hotel and pick me up... THEY DO NOT COME TO HOTELS ANYMORE! I paid extra for this option and they did not offer me a partial refund. Also, they need the app that tracks the buses so you can hop off and on without wasting time standing at the bus stops. Also, the headset goes in and out during the trip so you have to reset the station for your preferred language and then reset the volume too ( which resets to ultra low which is stupid ). I would do the trip again but get a much cheaper price by going to the office directly. P.S. Riding over the Golden Gate Bridge on top of a double-decker bus is a blast!