08 Apr 2023
Do not book any tour in Makkah with this company. I confirmed my reservation with them the day before when I received a message from the company owner that I would have to pay an additional fee of 70 SAR due to "price increaaes in Ramadan" and for the driver ended up being a no show. We were in our hotel lobby waiting and had to call the contact person only for him to tell us to cancel the booking. It seems like they didn't realize there was a booking and were very non chalant about the inconvenience their disorganization caused. Attempting to get a refund but currently being given the run around. I was planning this as a nice outing for my husband and I on his first.visit to the Holy City only for it to be completely ruined.