07 Nov 2022
The trouble was we thought it was a walk in Sorrento not Piano di Sorrento. I called right at the meeting time when there was no tour guide at the location, and found out we were in the wrong location. The tour guide at first said we had canceled - which we had not. then she called me back and said we could not reschedule and was generally not helpful bordering on being very rude. When I requested a refund - it was denied.
The tour may be great - if you get to go :(
I have used Viatour for most of my travels and unfortunately this was not a great experience