22 Sep 2019
Hired Tom based on reviews on TA.
Everything worked out great.
Tom was at arrival lounge as planned and safely drove us to hotel with commentary on highlights we passed along the way.
The next morning, he had arrived on time and gave us a fantastic tour of Yuyuan Gardens, A Buddhist Temple and the French Concession.
He had chosen these attractions based on our conversations, thus, tailoring our excursions to suit our wishes. Wow. We haven’t had that experience before.
Tom had also taken time to locate a shop where we needed a couple of things prior to boarding our cruise and then dropped us off at the cruise terminal on time for cruise embarkation.
All during the tour, Tom was more than willing to offer tidbits of information on the areas history, present and future without over-dominating the conservation.
He was also willing to answer any questions we had no matter how trivial they may have been.
Overall, without doubt, would hire Tom again for anything we may require in Shanghai.
Thanks Tom.
Roger and Karen Waugh.
Canada.