11 Jul 2025
I would have given a better rating if the booking experience had been much better. DO NOT book this through Tripadvisor as there are two other parties, Viator and a company called Sun Leisure World involved. I booked and paid and they told me I couldn't get our tickets till the day before and it would be via Whatsapp. I had to message a number in India with my hotel and passport to prove I was a senior. I was suspicious it was a hoax as I had read about people getting tickets and then turning up at the venue and having to pay again. I sent my seniors card as proof. I did not receive the tickets the day before or on the day. I got the hotel concierge to call the company. They said they would message them to me. I got to the venue and still no tickets forthcoming. I message them again and then finally I received them. The whole experience was off putting as I really thought I was going to have to pay again. Tripadvisor should use companies that can be relied upon. I booked two other activities in Singapore with no problem getting the tickets which I received once I paid.