28 May 2025
Confirmed our reservation on April 28th for two tickets at 2:30 PM on May 27th. Got an email on May 24th saying our tickets are ready. Then on May 26th at 12:25 PM we get this message:
“Given the great demand for the date you have booked and considering that the bookable availability changes very quickly, we have tried so far but unfortunately it was not possible to confirm your visit at the indicated time.
In order to avoid distorting your itinerary our order will be canceled.
Please, in order to be refunded contact Viator directly asking to be TOTALLY REFUNDED to your credit card
We apologize for the inconvenience and for the short notice.
best regards,
Maria”
It is May 29th and we aren’t refunded, nor have we been able to be refunded
Also we found out it’s a total rip off because the tickets are only 30 Euro each