04 Apr 2025
I bought a Groupon for this tour and due to an unexpected death in the family won't be able to make our reservation on 4/6/2025. I reached out to both merchants to reschedule the date of our tour, as we have re-booked our trip for a later date. I'm sad to say that both Groupon and Smoky Mountain Jeep tours said that they could not help me and pointed fingers at each other for resolution. So here I sit out 172.00. With both saying they don't even have my money. I didn't ask for my money back - I just wanted to change my reservation. Never again!