Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
English-speaking, affordable airport drop-off. Enjoy a safe, comfortable ride from wherever you need — hotel, short-term rental or a meeting.
15 minutes included
One-way private transfer
24/7 customer support
All taxes, fees and handling charges
Costs for extra waiting time or extra detours
Costs for luggage surchage
Departure Point
Traveler pickup is offered
Meet and greet at the airport
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Specialized infant seats are available
Suitable for all physical fitness levels
The duration of transfers is approximate, the exact duration will depend on the time of day and traffic conditions
Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
_joyceinbb
01 Aug 2019
The driver was polite. He arrived on time. He was an excellent driver. He was courteous and helpful. He navigated traffic well and we arrived safe and sound in a timely manner.
Steve_R
03 Jul 2019
I paid for shuttle service but the company that Viator booked with, Talixo, outsourced it to Best Home Ltd in Sofia. The company ssid I never paid even though I sent them a receipt. Their driver said he could pick me up but that I would have to pay again. I told him that I would send him the receipt. I sent it but then he wouldn't pick up the phone. Like the other reviewer said, a bunch of crooks. Viator needs to vet their vendors better. Avoid Talixo like the plague. They didn't take responsibility for telling the local taxi company that I paid. All they said was to work it out with them. And Best Home is a nightmare. Don't let your trip be ruined by some sleazy companies.
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.