17 Feb 2019
We told the company were were coming in on the Holland America Maasdam. They told us to meet at the Sunset Beach Resort. They assumed that we were coming in to the Patong Bay Cruise Docking terminal. The ship actually docked on the other side of the island at the island, over 45 minutes away from the hotel by cab. We did not find out until we got off the ship that we were in the wrong place. By then it was too late to cancel the reservation and too late to get to the meeting point. Make sure that the tour company agrees to pick you up at the cruise port of don't book the trip. We spent almost $244 for a trip that never happened. Very disappointed.