10 Nov 2022
Don't book with an agency, especially this one. I have had the experience of sharp practice, disappointment, frustration and mind numbing inflexibility.
Use booking.com or air b and b. The camino is a walking adventure and requires fixability.
If you have a mobile phone, there is no reason to use an agency. The camino is a 4 to 8 week walking trip and weather, sickness or injury will cause you to change your plans.
I booked a trip in 2020 and because of government restrictions the trip was postponed.
Camino Ways refused to give me a rebate, and added deadlines, the latest is to fully rebook the trip by the end of November, this month and restrictions which means I am unable to arrange a new trip and I have lost the money I paid. I have made so many phone calls in which I thought the matter was arranged only to find out later a new deadline or restriction was added later.
To add to the problems, I am based in the UK and Camino ways is based in Dublin which means they act under Irish law. If I had booked though a UK company UK law would mean I would have received a rebate because of C19 laws.
I have given up on seeing my money again. I am putting this down to experience and writing this review so you may benefit from it .