22 Apr 2023
I was looking forward to meeting other traveling couples, but it was just the guide and my husband and I. Viator at no point communicated that to us. They told us that they would pick us up at our hotel, but that never happened. We are seniors and were counting on that service. My husband’s back is not well and he uses a cane to get around. We had to pay from our own pocket and get up extra early to be there at 7:50, since we had to take the bus. Communication with its customers is not good, from this tour company. The only reason why we are giving four stars it’s because of the scenery and the guide who went out of his way to make us feel welcome. The food was terrible and what the restaurant’s menu offers, is not what they actually serve you. Food is extremely greasy and bland. We ordered stuffed beef steak on the skillet and what they served us was a breaded thin fried piece of meat. I requested to switch it for fish, and they served me a very dry fish, dripping oil all over the plate. The place, was rustically beautiful, though. We truly enjoyed the trip, my husband liked the fact that it was only us. I didn’t because I enjoy meeting new people and making conversation with others. I don’t like being in a car all day long with a stranger who is trying to focus on keeping us safe, while he drives. He however, is an excellent driver and we appreciate that one hundred percent. Hence the score!!! ????????