14 Oct 2024
We spent hours on the phone with Viator to confirm that if we book this private tour, we could do the inner circle of Stonehenge. We received a text from Dennis stating this was only for a driver and tour guide. No tickets, no inner circle. We were given no itinerary. After getting his text I called Viator to complain and canceled this tour. Hopefully Viator does the right thing and refunds the money or we will go through our credit card. From now on, do not book private tours without written confirmation of what exactly the trip itinerary entailed.