04 Dec 2022
DO NOT BOOK!!! This was a horrible experience! Ernest could not accommodate the time we first agreed to book and could not find a photographer until after the 24 hour prior to booking cancellation window ended so I could not cancel. He at first didn’t message me back for a while- days so I was not sure if I should cancel. Then I wanted to but he assured me he would find somebody. Then he found a different photographer that overlapped with another tour I already had booked and he sent me along to coordinate with that photographer. I was told the photographer would meet me at my end point and to send it along to them. As soon as I had the end meeting location from my first tour operator, the photographer Ernest booked refused to meet me there and wanted me to meet her a 20 minute walk away instead. If I walked the 20 minutes to that location the sun would already be down. She was very rude and said google it and figure it out? Who would possibly want a PHOTOGRAPHY sightseeing tour of Estonia in the dark?! How would we get photos of the me and buildings? When I left my first tour, the sun had already set so my whole tour would be dark. I was in coordination with them throughout the entire 24 hours prior to the time they rescheduled me to meet them and I cancelled the tour because it would be DARK. They refuse to give me a refund and instead he gave my money to someone else and did a free photography session for them?! Extremely dishonest and a misappropriation of funds! Horrible communication and very rude people to work with. I can’t believe this happened. They never should have rescheduled me to have a tour in the dark. They insist they were in the right the entire time and will not compromise or understand my point of view and instead took advantage of me by booking me in the dark for a photography tour. I even worked with them and paid double in the beginning to help them operate. Do not book this, absolutely not worth the extreme hassle, unreliability, horrible communication or dishonesty.