04 Mar 2023
They've cancelled the tour only 2,5 hours before the start time. We were already on our way there, paid for the train tickets, gave up other plans, and as a result, lost money, time, and a chance to book some other tour, as it was already too late. Seriously, if you want to cancel, cancel at least 12 hours in advance, but not 2,5 hours, when some people might be already on their way! Absolutely unacceptable and unprofessional. So, my advice: if you don't want to find yourself in a similar situation, don't deal with them, and find a more trustworthy tours organizer.