04 Nov 2019
We enjoyed a great safari with Justin - we did 3 days in serengeti and saw 4 of the big 5.
Plus points :
Bernard is very good at keeping in contact on WhatsApp - very quick replies
Collections were all prompt - no waiting around
Justin was a freelance safari guide but was great fun and knew his stuff - don’t think there would have been much difference if he was an actual employee
Safari jeep was large and comfortable
We negotiated the safari accommodation and Bernard was flexible and accommodated the request . The accommodation was fantastic - I can’t speak for the accommodation that would have been included of course as we didn’t end up seeing it
Arranged at very short notice
Even after the safari I had some requests for Bernard (sourcing a taxi company in Zanzibar and the other was that I required a replacement ashtma inhaler as mine was running low) he dealt with these no issues at all and brought me the Inhaler within an hour to the hotel we were staying at - had he not done this I would have been on edge about being low on medication
Pick up and drop off provided to airports
Negatives:
Accommodation one night before and one night after was poor. Would recommend this is improved
Lunches were not great
Card payments / bank transfers incur 3.5% charges - this may be the same at other companies also however