Safari Blue Zanzibar - Full day

Nous avons été tellement déçues!! Ils nous ont promis une journée inoubliable et bien oui, c’était la seule chose correct du descriptif: inoubliable mais pas dans le sens attendu: "Temps relaxant sur un banc de sable immaculé" : non. Il y avait plusieurs centaines de touristes agglutinés sous des bâches pour déguster des fruits (délicieux), de la musique un peu forte, des vendeurs de bières, etc. 30 mn de pose et c’est reparti. "Snorkling": masque, palmes et tuba oui. Poissons non. Une dizaines mais uniquement parce qu’ils sont nourris par l’équipage + bcp de piqûres de meduses. Direction "barbecue sur la plage": non. Repas oui mais pas sur la plage, sous une bâche avec des tables et des bancs en mode cantine. Cuisine faite dans des grands woks dans lesquels sont cuits les différents crustacés: gras et hyper salés et du riz bouilli fade. 40 mn sur l’ile d’une saleté incroyable, des WC à 1€ ce qui poussent forcément la plupart des touristes à aller dans la mer! On vous propose du shopping avant de repartir. Les échoppes s’entassent le long de la plage, des dizaines de bateaux qui font un va et vient constants avec leurs moteurs à fond. Puis retour pour voir le lagon: oui mais pas à couper le souffle. Retour rapide avec le bruit constant du moteur. Pas une fois la voile n’a été hissée malgré le vent et le courant. Bref, je suis étonnée des commentaires positifs. Mieux vaut aller voir les locaux qui sont au moins 3 fois moins chers avec des spots sans autres touristes, où il y a de vrais coraux et plein de poissons et ceci à bord d’un bateau typique à voile.

The tour started out a little slow but ended up being a fun day. We had a little language barrier as our host. Spoke little English. We had a member of our party who spoke the native language and was able to Assist. The sand bank was beautiful and fun. The seafood lunch was delicious and we did not get a chance to visit the mangroves due to low tide but it was overall a fun day

I will not recommend booking a tour with this provider. Their price is misleading in the sense that they only pick up from limited hotels in town (while most tourists stay at other beach resorts) then they charge a huge additional fee to pick up. (amount not shared on their booking page) They would not let me use another transporter to pick me up from my resort to attend the excursion which would've been at half the price to get there - in a sense forcing me to use their service. When I eventually told them I would not agree to this they offered to refund me for the booking only to then refer me back to Tripadvisor/Aviator for my refund which then was declined and although I shared the whatsapp screenshots from the service provider to say they agreed to the refund although their online policies says they don't refund usually but in this case they would allow my refund, I was merely declined by the obvious AI automated response from Tripadvisor/Aviator to refer to the cancellation policy and that I wont be refunded. I am very disappointed in this overall experience of service by both this service provider as well as Tripadvisor as I usually book my trips through them. I now will reconsider this too. Pity there is no place to rate the service of "Tripadvisor" or get any real human's details to actually communicate with. I have lost alot of money on this!!! And don't be fooled at this service provider warning you not to book your trip with the local providers on the island. They do not offer anything superior to what you can find booking with the lovely local people on the island. I ended up booking direct with another provider on the island and it cost me half the price for the same thing.