8-Hour Rental in a Luxury Car and Driver/Official Private Guide in Tenerife

Bonjour Nous sommes tres mecontents de notre voyage aux Canaries. Pour la mocation de voiture Hertz nous a imputés des rayures invisibles a l oeil nu et repeintes de la couleur de la voiture. La dame s est dirigee directement vers l avant de la voiture et quand on a protesté vivement sa seule reponse fut : "parlez en espagnol!!!" On.pensait Hertz serieux....Evidemment on avait notre vol apres donc impossible de se faire aider. J avais pris des photos mais on voit rien de plus que sur leurs photos et la loueuse n a meme pas daigné les regarder! Je tiens a temoigner pour que cessent d operer ces magouilleurs. En plus, Vueling a perdu nos bagages (arrivés 3 jours aptes a l hotel????????) et mon fauteuil roulant ( 1 journee sans et personne ne nous en a prêté). Tout le monde dit c est pas nous... .mais personne ne nous a aidés.

If you are renting a car in Spain, I have to warn you. Perhaps this is a one time situation and I had bad luck, but I happily pass on my experience to any interested reader. Please, read on. I made my reservation with Budget through Booking.com to rent a car in Santiago de Compostela, Spain. When I got to the rental office across from the railway station, it was closed eventhough it was well within their published opening hours. A sign was hanging inside the glassed door that literally said "Volvemos en 10 minutos. Back in 10 minutes". Of course I have a picture to prove this point. I waited for one hour and a half for anyone to come and open the office. No one showed up. I called Budget's customer service number, but they were not able to help, as they can't directly call the office. They gave me the office phone number, but obviously nobody answered. I decided to go to Budget's airport office (at my own expense). Of course, they did not honor the reservation, instead offered me a higher level car at a higher price. I have to say that my original reservation was already paid for through Booking.com. So I thought it was going to be very complex and risky to cancel and go to another car rental. Had I not paid in advance, I would have rapidly gone to the Hertz or Europcar rental offices at the railway station. The agents at Budget's airport office treated me like a crook, as if I was lying in relation to the railway office being closed. But, in the end I had to accept their terms and bad treatment. After all, I was in the middle of my vacation in Spain. So, beware of Budget in Spain, and in general, beware of car rental agents at Budget car rental agencies in Spain. They made me lose 3 precious hours of my trip, and £180 more in rental fees.

superbe tour pour le teide passant par masca parc national revenu par la cote nord voiture privée mercedes electrique chauffeur, Paco, parfait tres a l’ecoute parlant tres bien français, et en plus très sympathique nous a parfaitement expliqué la geologie de l ile, la botanique aussi très intéressant et la vie sur cette ile, nous avons ete époustouflés par le parc national del Teide, nous avons beaucoup voyagė a travers la planete mais c est vrament à faire en plus très beau temps. si vous voyagez comme nous demandez Paco vous ne serez pas déçu faire une excursion dans ces conditions c est le rêve