26 Mar 2025
The timing (start and finish) was not mentioned anywhere while booking or later. The pick up time was conveyed a day before and the number mentioned was not reachable throughout. We asked for a change in pick up hotel (from what was booked). The message was not passed to the tour guide and the coordinator refused to share the guide's name/number. In the process I had to rush and run for 15 minutes to reach the pick up point. This was a day tour and I had a dinner planned with our local hosts. On boarding the bus I asked the guide for return time and she said late in the evening/night. I got off the bus with a bitter experience with this tour company. Other than this tour that I didnt take, Hua Hin is a lovely place with wonderful people. Ideally, the tour operator should give a refund as they wasted my time and I couldnt take the tour due to their lack of communication of timings and unreachability.