30 Oct 2022
I scheduled this tour through withlocals several months ago, for Nov 14, 2022. This was paid for and confirmed with a booking # by the company. A few weeks later I contacted the guide, Natalia, to confirm the address of my hotel in Seville, but received no reply. A week ago, I once again received a confirmation from with locals. I once again contacted Natalia, but this time she responded and said that the company never notified her of my booking. She was already booked and committed, and it was essentially "tough luck". I had nothing. NADA. If I hadn't contacted her directly, I would have been waiting at my Seville hotel for my private tour, but with no guide and no tour. Withlocals has still not responded to my complaint, and has not refunded the money spent on this sham tour. WHAT A TRASH ORGANIZATION !