02 Aug 2025
The tour was great. The guide gave us an interesting and entertaining walk through Kensington Gardens, and then he got us settled for our high tea, which was lovely. The tour inside the palace was also very informative. I can certainly recommend this experience.
The only complaint I have is that this operator sent a ridiculous number of messages and reminders. The Kensington Palace ticket was sent at least six times, including twice on the morning of the tour. This was after I responded to the first message, as requested, indicating that I had received the ticket. There were so many reminders that the tour was coming up, again, including several in the morning of the tour, that I felt harassed. I have not expedient this with other Viator tours.