13 Nov 2024
Tour very well organized. Amazing experience. Enough time to climb the temples, which are allowed. Great explanation of the guide and good lunch at the end.
Well, the only complaint was that the guide spoke all the time in English. As far as I understand, I bought a tour where I chose Spanish. Only after many hours of his speaking English, he asked if everyone understood. The agency needs to guide the guides that if there was an option to buy the tour in Spanish, the tour must be done in the languages that were purchased. This is already common in Europe when buying a tour. The guide does not ask and already makes the explanations in 3 or 4 languages, respecting the choice of the tourist at the time of purchase. In Guatemala, as much as it is said that the tour is in English and Spanish, the guides start the tour only in English, without respect that purchased in Spanish. It is only after a long time that they ask if they understand. They need to improve this to further evolve in tourism.