04 May 2024
I had a problem retrieving my bag (someone else had claimed it, leaving theirs behind, and left the port with it). The driver was patient and waited for my bag to be returned to me, about an hour's wait. We really appreciated that!
I had notified Viator of a change in hotel. This information had not been communicated to the driver. We made sure he had the correct information before we left the port and everything worked out fine.