Coba Adventure: ATV, Rappel, Ziplines, Cenote, Archeological Zone Tour

Ik had wat meer met de ATV verwacht, 2 keer zelfde circuit gereden. Nice zip experience-mooie ondergrondse cenote. Lekkere food ‘s middags. Pablo heel goede gids.

Avoid at all costs! Extremely poorly organized from the beginning. Broken equipment. Got a broken helmet, noticed many broken life bests, and the atvs (MANY of them) broke down so we couldn’t go more than a minute or 2 before the guide would stop. This is not an exaggeration! We spent most of the time sitting in our own exhaust. Skipped zip lining because we straight up did not trust this company to keep us safe after the ATV experience. They should not all need to carry wrenches and bring extra people to fix equipment along the way. The only reason I gave 2 stars is for our guide to Cobá. He was very sweet, helpful, and informative. However, I would say stay away from this company at all costs.

Beware. Despite saying they do a hotel pickup, we were told to meet them at a local supermarket, so we had to pay out of pocket for round trip taxis to the meeting spot. After a brief ATV ride down a bumpy dirt road, we waited for over an hour in our zip line harnesses and helmets doing nothing, it was well over 80 degrees and no water was offered. After our ziplines, which were part of a chaotic and disorganized hike (again with no water and little explanation-multiple people in my group were feeling nauseous/lightheaded from dehydration), we swam in the cenotes, which was actually really beautiful! We were supposed to be served a lunch of flautas and other Mexican food, but after 6 hours of activities, we were told to get in a new van with a new guide and go to Coba, no lunch received. At Coba, our new guide told us we could buy some chips. After that, we were taken to a Mayan home tour (didn’t sign up for that, it was an error) and not back to our hotel, as promised. When we asked the tour guide when we would be going home (we had been with the excursion company for 9+ hours), he said “when we are done, there are other people in this group”. So basically, we were shuttled into a new group incorrectly and stuck for hours without going home. We had to cancel our evening plans. Eventually we were dumped in the parking lot of the grocery store again, NOT at our hotel as promised. Dehydrated, hungry, and exhausted-3 hours later than advertised.