10 Jun 2024
We contracted the service through the reservation of the Bahia Principe hotel. It seemed like an excessive price to us but since they told us that there were no taxis it was necessary to hire one. Not only did they charge us a large amount of money, almost triple what a taxi cost, but even though they have your travel itinerary, they have your time as they please. It was a big scam.
They came to pick us up at the hotel an hour later than we arrived. And to return they looked for us 6 hours before, without the possibility of changing the schedule, since neither by email, nor by calling, nor in person at the hotel did they take care of the situation. Not only did we lose time on our vacation, but we arrived at the airport 5 hours before the flight, having to wait two hours with children in the hall for the windows to open to check in. A SHAME, A SCAM AND INCONSIDERATE.