14 Oct 2023
My low rating is based on the fact that the tour was NOT private as advertised and offered and paid for. I specifically booked/paid for a private tour, which was later confirmed in my email booking receipt and verbally by Viator/TripAdvisor representatives.
Halfway through the tour, a French couple joined the tour, which required the guide to speak in two languages; an unnecessary waste of time. Later, more time was wasted when I had to wait for the French couple to purchase a rug at a forced stop to a carpet store. I have no desire to stop at shops while on tours, which I had made clear to the guide in the beginning.
The Tunisian 'Yahoo Travel'* tour company representative I later spoke to was unsympathetic to my private tour complaint, implying I should have been grateful he didn't cancel my tour, due to staffing issues. Note, however, that the actual tour guide was nice, knowledgeable, helpful, and on time.
*The Tunisian Yahoo Travel tour company representative is also the same individual associated with the Tunisian AOUES Travel and Events company, which provided a non-private tour (should have been private) the following day. See my separate review of that tour.