16 Jun 2021
do not book if you only have one or two people in your party!! The website says it’s okay and they let you book and take your money but i was messaged saying it’s not possible the day of. over 5 hours before the tour i said i could have at least two more people join me. they waited hours to respond and said it was too late even though it was still hours before the tour.
should have booked a different tour.
i’ll get my money back in several days... very unlucky for me. but the bus is only €9 from florence so i did and would recommend that.