02 Apr 2024
Firstly there was no communication whatsoever from this tour organisers with no answer to their phone number or email so only got an update on meeting point after I contacted Viator customer care team directly .Secondly to make our experience even more miserable on the day of pick up some bloke called Edgar turned up cracking silly jokes with some of the people in the group waiting outside the hotel and after few expired jokes eventually told me that I’m not of his list and I will have to take this up to his boss as there is nothing he can do . After few calls he said that I need to go with some unregistered local guide as there is no place for us on his vehicles so I ended with my family up in a minibus which took us around island , which luckily turned up to be safe in the end ,but definitely not an experience as advertised on Viator . In conclusion please beware and probably best if you use some more reliable and recognised tour operators.