27 Apr 2024
Beware of the van configuration. While the operator boosts of small group/personized experiance. This is not necessarily the case. While an 8 passenger Mercedes sounds great, it was NOT. First, we had to climb over a jump seat to reach our seats...the rear row of three. The left window seat was already occupied, leaving the middle an right window seats for my wife and myself. Fro the middle seat it's virtually impossible to see anything but the seat-back and headrest in front of you!!!
My wife has a VERY bad/sore back (that's why we selected a "small/personized" tour. Don't be fooled by the word "Mercedes"... we found the seats extremely hard and rough riding in a city full of speed bumps every 100 meters or so.
Sorry, the ride was so painful that we had to "bail" at the first opportunity and take a cab back to the ship. There was nothing enjoyable nor comfortable about this 8 passenger van.
The tour operator was helpful in calling a taxi,,, and indeed wanted to switch us to "a better seat"... but we declined. The van was completely full and switching would simply mean some else would have to give up their rightful seat for a very bad experiance.
OH...and this operator was LATE for pick up. Which left their customers waiting on the dock in the hot sunshine. Seems everyone made an effort to be at the designated spot well ahead of time EXCEPT the operator.