01 Jul 2024
The one star is NOT related to The poor experience was not related to Unlimited Bikes they are top notch. This was due to VIATOR. It was a complete cluster finding reservation, having to call VIATOR 4 times in order to recieve confirmation and tickets, even though the charge you immediately.
The best help we received was from the company itself. My bike ended up with a broken chain, this happens, but they were very quick to come assist us.
My advice, reserve your bike from Unlimited Bikes and NOT Viator. The staff are excellent, helpful, and the patience they had to resolve our reservation exceeded expectations.
Again DOT NOT rent from VIATOR go to UNLIMITED BIKES for the best experience.