14 Nov 2024
I bought a 2-day tour for $65 with the hop-on hop-off bus company “San Francisco Deluxe.” They informed me that a bus would pass by the stops every 30 minutes! We waited 1 hour and 10 minutes in the cold, and no one showed up! I called the company, sent an email, and the manager hung up on me! I went to the ticket sales location, and the receptionist, along with the driver, was super rude and told me I had to call the manager. I said I would report them to the local authorities, and they laughed in my face! Avoid this company—they don’t answer the phone and are not honest! It’s a real scam, to put it mildly!