10 Jul 2025
We boarded at Union Square. Staff did not seem to know what to do with our tickets on my phone. I don't think they were scanned. We had to change buses at Fisherman's Wharf and had to wait 20 minutes for the new bus to take off. When we departed Golden Gate Bridge Vista Point, the speaker system no longer worked so driver could not give us highlights. Driver Willie was great and did his best to explain some of the highlights to us when he could pull over and walk up top to tell us, but most of the time we were on our own. Our 2nd bus was extremely loud - much louder than our first bus. I'm guessing it had some mechanical problems in addition to the speaker system problems. We did appreciate all the highlights that were scheduled. All 20 are good choices. Just wish we could have had Willie be able to describe them to us. I take a HoHo bus in every single city I visit - all around the world. I always recommend this experience to friends but I think you need to sharpen up a bit.