05 Oct 2025
Horrible!!!!! Already called and made a complaint this morning. We didn't get what we paid for! When making the reservation, it clearly said a buffet dinner. Said to arrive at 7:00 to board departing at 7:30.
Boat left at 7:00 and returned at 9:15 when our reservation specified a 10:30 return. We didn't receive a buffet, rather a premire dinner service w/limited options of 4 choices. Salmon, Gnocchi, Flat Iron Steak or Chicken. Appetizers were a choice of a Charcoutere Board, Clam Chowder or an Apple salad. I'm highly allergic to seafood so that knocked out the Salmon and Clam Chowder. I don't eat salad! The Steak came with Broccoli and Sweet Potatoes which I also don't eat so I requested the Scalloped Potatoes offered w/another entree. They didn't put the demi glaze on my Steak, I had to request that. They brought me Sweet Potatoes rather then Scalloped as requested. The DJ was asking for requests but couldn't complete them due to the boat returning over an hr early. People had just gotten their dessert as the boat docked. This was for our anniversary and NOTHING was what we paid for!!!!! POOR experience. NO reason for the boat to leave early by 30 min or return over an hr early! I paid over $300 for this night and it was ruined!!!!! I want a FULL refund and WILL spread the word to others of the poor service provided!