06 Jul 2025
POSITIVES:
- Well organised - Booking was made seamlessly. Amir was quick to respond to queries on Tripadvisor and via Whatsapp.
- Guides - all the guides were welcoming, friendly, extremely knowledgeable and great at helping us take pictures. A big thank you to Mr. Ulugbek for the support in getting our group to climb up Topraz Kala and Ayaz Kala, Mr. Bekhruz for going out of his way to take us to an amazing plov restaurant in Bukhara, Mr. Timur for giving us guidance on how to negotiate at the bazaar, and Mr. Nusrat for the apples and ice cream break at the park in Tashkent. They all made the experience enjoyable and felt like family at the end of the trip! Keep up the amazing work!
- Tailored made - We were able to start our tour in Khiva on Day 1 instead of Tashkent. We also were able to add on an additional tour of Topraz Kala and Ayaz Kala on Day 3. Both locations are near Khiva.
- Pickup and drop off - all drivers were on time to greet us with a name card at the entrance of the train stations at Urgench, Bukhara and Samarkand. The cars were all new, clean, and spacious for our group of 3 adults. It was always a comfortable and safe drive.
- Trains - as we were a group of 3, Amir helped to book a whole cabin for us (which is usually for 4 people) on the train journey from Urgench to Bukhara (5.5 hours trip). The cabin was clean and cozy and the toilet (which was at the end of our coach) was clean. The train from Bukhara to Samarkand (approx. 3 hours trip) was comfortable and they served a free snack on the fast train from Samarkand to Tashkent (2.5 hours trip).
- Hotels - the boutique hotels that were booked for us at Khiva (in the old town and walking distance to all the sites), Bukhara (in the old town and walking distance to all the sites), and Samarkand (walking distance from some of the sites) were clean, spacious, had good wifi, and air conditioning. Breakfast is included with a good variety of local and western food - the fruits are so sweet.
HIGHLY RECOMMEND booking a tour with the company! Thank you Amir, Ulugbek, Bekhruz, Timur and Nusrat for making our trip an amazing one!