15 Sep 2025
Our water taxi was late but we could have made it to the tour being late coming from the mainland by about 5 minutes. However I was informed that we would not be permitted to join once the tour started. Then I asked if I could come straight there with my suitcase. That apparently is also not permitted. So, after paying a whole lot of money for something I really wanted to see, I was not able to because of silly rules, whether they are real or made up I dont know. Dont understand them if they were real. No advice, not telling me when the next tour is, nothing at all.. only no. All in all Venice was a huge disappointment, from rude public workers to the unpleasantness of locals towards “tourists” and the fact that there were no assistance or advice offered by tour operators for any small unforeseen hickup. On another tour I asked where the pick up spot was and the only answer I consistently received was “dont forget your voucher”. viator should really make more of an effort to vet these tours and make sure whet is advertised is actually correct. They are expensive enough.