Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Transform your arrival at Venice into an unforgettable experience! Premium Private Transfer from Marco Polo Airport to Venice city center. Take the most of your arrival to Venice and take an extension of 30 minutes through Canal Grande to arrive to your accommodation in Venice.
All taxes and VAT
Meet and greet service
Ground transportation from the airport terminal to the water taxi dock
Private one way transfer from Marco Polo airport to your accommodation in Venice city centre
Any parking and/or airport tolls
Tips and gratuities
Excess luggage charges: Only 1 standard suitcase allowed per passenger, size 46x69x29cms (18x27x11in); an additional fee will be applied in case of oversized and extra luggage.
Departure Point
Venice Marco Polo Arpt (VCE), Viale Galileo Galilei, 30, 30173 Venezia VE, Italy
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels
Please remember to insert your flight number, expected arrival time and destination address (or hotel name) at time of booking
Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Based on weather and traffic conditions, itineraries may change
This transfer service from Marco Polo airport to Venice island will be provided directly by water taxi from the dock at airport to your destination in Venice (or to the closest public dock). However, based on the exclusive criteria of the water taxi captain and depending on weather conditions, tide level, boats traffic in the lagoon, flight delays or the waiting queue at water taxi dock at airport or any other element outside our control, we can decide to provide a private ground transportation from Marco Polo airport to Piazzale Roma and then a water taxi from Piazzale Roma to your destination in Venice, instead of a direct transfer. For the safety of passengers and following the maritime regulations in Italy, the decision of the captain must be accepted and can't be a reason for cancellation, complaint or refund requests.
On certain dates, most travelers staying outside of Venice who are planning to visit for the day will be required to pay a €5 access fee. For further details (including exemptions) and to learn what days this fee is applicable, please visit: https://cda.ve.it
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Janboy21
26 May 2024
Fast, efficient, classy and what a way to arrive at the hotel.
Short two minute transfer by vehicle to the dock and then straight to your boat. Fast transfer from airport to the dock of our hotel across the lagoon and via the side canals was great.
Tip; driver of the taxi that takes you the short distance to the dock may wait inside or outside of the arrivals area.
Michael_O
14 May 2024
It is a water taxi nothing more. The Captain looked at us one time said Rialto Bridge and that was our entire “tour”. If you don’t want to commute with a lot of other people I would recommend the water taxi alone. Same service same speed half the price. The boats are beautiful and floating along the grand canal is great but don’t pay for the “tour”.
K4993DZleslief
18 Nov 2023
We arrived at the airport and was greeted by a very nice young lady who took us to the boat dock. The driver showed us and her a crude map to our hotel. As this was the first day of our trip, we were not sure what to expect. The young lady was speaking to him in Italian and did not sound pleased. She tried to explain the map. The driver dropped us off in the rain at the dock. We wandered through the alleyways for over 20 minutes in the rain, until we contacted the hotel who guided us to their door. We looked at the reservation and learned that we were supposed to be escorted to our hotel, not left at the dock.
I have been trying, unsuccessfully to deal with Viator, first through our travel agent and then through our credit card company.
When I call about the issue, I am told that Viator will contact me by email. It has been months, I continue to contact them but I have not received these emails.
Viator did contact our credit card company, referenced a trip in Florence and denied any compensation. They had the correct booking number and our complaint but did not get the trip correct.
Booking number BR100-1007174349
Really poor customer service!
This tour in
Venice
is organized by
Book Taxi Group
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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