26 Aug 2025
It was terrible. I was supposed to get picked up at my hotel in Venice then a day before it turned into the Grand Canal.
I was staying no where near there.
There were 4 ladies in late 60’s with luggage.
But here’s the kicker it was supposed to be an 8 am pickup time. And 12 hours before I was asking where and no one could tell me.
At 8 am I still didn’t know where.
At 8:15 am I cancelled and had to get the hotel to order us a last minute taxi.
I requested a refund because they could not supply me an address and no one at Viator could either or get hold of the boat.
Do not book on Viator.