09 Sep 2025
We were excited to have a private tour to the Douro Valley with exclusive wine tasting. Four of us were looking forward to seeing and experiencing this amazing place. Our first clue to disappointment was when Maria showed up in a sedan. Have to squeeze three adults into the back seat wasn’t pleasant. And the person in the middle seat was robed from seeing the beautiful countryside.
The winery we went to was nice but certainly not a high end winery.
Maria was an absolute gem and did a great job in explaining the history of the Douro Valley’s wine country. We opted for the river tour which was great. The winery and chill was a nice way to cap off the day.
Maria told us there a mixup in the reservations and that they only had three listed for the tour and she would have brought a van if she knew there were four going on the tour. She also told us that her boss was aware of the situation. We were never contacted by Your Tours or given an apology. Terrible service recovery!